Frequently Asked Questions

Have a look at some of the most common questions I have recieved from clients. If you have any others, please don't hesitate to contact me.

I'm a Freelance creative designer and pixel perfectionist, specialising in branding & digital design.

I'm a Freelance creative designer and pixel perfectionist, specialising in branding & digital design.

I'm a Freelance creative designer and pixel perfectionist, specialising in branding & digital design.

Why should I hire a freelancer over a studio?

Why should I hire a freelancer over a studio?

Why should I hire a freelancer over a studio?

The first and foremost reason for hiring a freelancer is the quality of work. A freelancer is nothing without a good portfolio, and therefore to maintain clients, a high standard is a continual requirement. As a freelancer I am directly responsible for every piece of work produced. With every design completed, I always strive to make it the best possible solution for the client and further improve my portfolio for the future.

The first and foremost reason for hiring a freelancer is the quality of work. A freelancer is nothing without a good portfolio, and therefore to maintain clients, a high standard is a continual requirement. As a freelancer I am directly responsible for every piece of work produced. With every design completed, I always strive to make it the best possible solution for the client and further improve my portfolio for the future.

How much do you cost?

How much do you cost?

Each project and client is unique, and therefore my costs are based on a projects exact requirements, not a set price list. Once I receive the project brief and I know what you need, I will provide a transparent, no-obligation quote so you know exactly what you’re paying for, with a full breakdown of costs.

How long will the project take?

How long will the project take?

As every project is unique, timescales can vary. I can assure you that once an enquiry has been made you will recieve an estimated timescale for your project.

What is involved in the design process?

What is involved in the design process?

Although all projects are different, my typical process looks like this: 

1. Initial contact and project discussed
2. Quote/proposal sent to Client
3. Deposit paid (dependent on project)
4. Research, and initial concepts/prototypes
5. Client review
6. Revisions to designs based on feedback
7. Final payment
8. Final files provided to client

Can you help with printing?

Can you help with printing?

Yes, I can provide a number of printing services such as business cards, flyers, stationary and banners.  I have many contacts in the printing industry and I will handle all the admin processes.  Printing does come at an additional cost outside my design costs so please make sure to let me know beforehand if you require printing services so I can include it in the quote. 

Do you deal with smaller projects?

Can we meet or talk on phone?

No project is too small, and I will always provide the same quality of service to all clients, no matter what their size or industry.

I'm based in Edinburgh, Scotland and I am happy to meet within a sensible distance.  I have multiple clients in other international destinations so Skype/video calls are always an option to discuss projects.

Can we meet or talk on phone?

Do you deal with smaller projects?

I'm based in Edinburgh, Scotland and I am happy to meet within a sensible distance.  I have multiple clients in other international destinations so Skype/video calls are always an option to discuss projects.

No project is too small, and I will always provide the same quality of service to all clients, no matter what their size or industry.

What software do you use?

What software do you use?

I use the latest in industry standard software  such as Adobe Creative Cloud  which includes XD, Illustrator, Photoshop, Dreamweaver and InDesign. This will ensure that all files I create will be compatible with all printers, design teams or anyone else who works with the file. Most of my websites are based on the popular Content Management System, Wordpress.

What are your payment methods?

What are your payment methods?

I accept bank transfer, PayPal and card payments (through Stripe.com) for all invoices.  

Do you provide photography?

Do you provide photography?

Yes, I can source stock photography within your budget to give your design a variety of professional imagery. If you are looking for a photoshoot I have multiple freelance photographers based throughout the UK that I can provide details for.

If you would like to discuss a potential project or just ask a question, please don’t hesitate to send me a message.

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